Frequently Asked Questions
Everything you need to know about our premium body jewelry and shipping policies.
What materials are used in your jewelry?
We prioritize your health and safety by offering only high-quality materials, including implant-grade titanium (ASTM F-136), 14k and 18k solid gold, and lead-free niobium.
How do I know what size or gauge I need?
Sizing varies significantly by piercing location and anatomy. We recommend checking our comprehensive size guide or consulting with a professional piercer before purchasing to ensure a perfect fit.
Can I return body jewelry if it doesn't fit?
For health and safety reasons, we cannot accept returns or exchanges on body jewelry once the sterilized packaging has been opened or tampered with.
Do you ship internationally?
Yes, we ship our jewelry worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for any local customs duties.
How should I clean and care for my new jewelry?
We recommend cleaning your jewelry with a mild, fragrance-free soap and warm water. Avoid harsh chemicals or alcohol, which can damage organic materials and certain gemstones.
Are your products sold as single items or pairs?
Most of our body jewelry is sold as single units unless otherwise specified in the product description. This allows you to mix and match styles for unique ear curations.